1. Admission

Submission of an enrolment form, (for enrolment procedure click here) and class fee is mandatory prior to the commencement of any class. Payments can be made via bank transfer or cheque at the time of application. Cheques payable to “Starlit Voice Limited”. Starlit Voice will be closed on Sundays and public holidays.

Additional Charges & Fees

Incorrectly written & returned cheques are subject to a charge. Please pay special attention to the payee and the tuition fee. Starlit Voice also reserves the right to impose a charge for overdue payments.

– Cheque, delivered by post payable to Starlit Voice Limited, Unit 2901-02, 29/F Universal Trade Centre, No3 Arbuthnot Road, Central, Hong Kong

– Deposit/Bank transfer, send photo of deposit slip or receipt to info@starlit.hk or Whatapps to 63298099 Please specify the name of the phone, course name.

– Hang Seng Bank – A/C (024)-369-208251-001

*In the event of sickness, refunds will only be possible with a doctor’s note. Prior notice of cancellation will only be permitted for one class per term


2. Discount offers

In the event of a dispute the decision of Starlit Voice will be final and conclusive.


3. Absence:

Centre Classes Only

In the event of sickness, refunds will only be possible with a doctors note. Prior notice of cancellation will only be permitted once per term. Please make note of all class dates, no refunds or make ups will be given for any missed classes. Please refer to the ‘UTC Term Schedule’ list online.

Extra-Curricular Activities-School Venues

Please make note of all class dates, no refunds or make ups will be given for any missed classes. Please refer to the ‘ECA Program Term Dates’ list online.


4. Arrangements during Adverse Weather Conditions

Classes will be held as scheduled when:

-Typhoon Signal No. 3 or below/ Amber or Red Rainstorm Warning is in force.

-Typhoon Signal No. 8 or above/Black Rainstorm Warning is lowered before 7:00am (all day classes).

-Typhoon Signal No. 8 or above/Black Rainstorm Warning is lowered at or before 12:00 noon (afternoon classes).*

*In the event that the school has been closed for the day as stated on the school’s website, scheduled ECA classes will also be cancelled.

Classes will be dismissed immediately or cancelled when:

-The Observatory hoists the Typhoon Signal No. 8 or above.

-A Black Rainstorm Warning is in force.

-Typhoon Signal No. 8 or above is hoisted within 2 hours before the scheduled class time.

There will be no makeup class in the event ECAs has been cancelled due to weather conditions.


5. Health Matters

We reserve the right to refuse attendance of any student who is ill or showing symptoms of illness. Staff may check the student’s temperature as deemed necessary.

It is the parents’ responsibility to keep the students’ health information and emergency contact details accurate and up-to-date. Any special medical conditions or allergies must be disclosed to Starlit Voice.


6. Withdrawal

Starlit Voice requires one month notice prior to withdrawal from our classes. There is a strictly NO refund or credit of any class fee or charges paid.


7. Liability

For safety reasons, unless previously arranged with staff, please do not leave your child unattended in our Centre before or after class without adult supervision. Starlit Voice will not be responsible or liable, directly or indirectly, for any injury or loss of property/ damage of personal property in the Centre.


8. Use of Images

Starlit Voice reserves the right to use photographs and/or recordings of students taken during classes or activities for the use of educational,training or promotional purposes. Any objection to such use must be made in writing to Starlit Voice.

By enrolling your children in Starlit Voice Classes you are agreeing to our Terms & Conditions.


Effective from June 2014

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