Starlit Voice Ltd.
FAQ & How it works

How it works – APPLY IN 4 STEPS

Step 1 : Create an account / Sign in if you have already registered

Step 2 : Select your desired course under shop catalogue, then click add to cart

Step 3 : Payment can then be made with credit card through PayPal; bank transfer, cheque*

Step 4 : After your online payment, a confirmation email will be sent to you

Where can I find the course details?

You can access the course details under the “Course” section. Click on the Course title to see the description for the course.

How to use discount code?

After clicking the checkout button, please enter the discount code before you confirm the payment to enjoy the discount or special offer.

What should I do if I want to change my personal information / registration details?

Please contact us at info@starlit.hk as soon as possible.

What forms of payment do you accept?

We accept Visa, MasterCard and American Express.  We use PayPal to process payments on our site. 

When you place an order with PayPal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out without credit card. To do so, please send an email to info@starlit.hk

What currencies can I use to place an order?

Prices will be listed in Hong Kong Dollars (HKD).  All registrations will be processed in Hong Kong Dollars (HKD) when you check out.  When paying using a non-HKD based credit card, exchange rate charges may be incurred. For exact charges, please contact your respective credit card issuer.

Do you have a catalog?

Yes, we have a catalog. Please get in contact with us at info@starlit.hk

I tried to check out and the item in my shopping cart disappeared, what happened?

When you add an item to your shopping cart, it will not be reserved for you. Therefore, it may happen that another customer has already bought the item before you completed your order at the checkout.

Whom should I talk to about other problems?

Please consult info@starlit.hk

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